Code Of Ethics

Our Mission statement clearly declares that we provide a trusted comprehensive services , meaning we act based on integrity, honesty and respect. We must always ensure that we live out those values every day.

The accuracy and validity of services and certificates that we provide and maintaining the trust and confidence of our customers, our stakeholder and others impacted by our services , are therefore important factors which contribute to our success.

Our reputation is built on the integrity and know-how of our people, so we do not tolerate unethical behaviour by our employees, contractors, agents or anyone acting on our behalf.
To protect our business and our employees, this Code of Ethics & Anti-Bribery Policy sets out the principles and rules that govern our business conduct. It helps anyone representing the Company to understand what is expected of them and ensures that we always act responsibly and with integrity.
The Code of Ethics and Anti-Bribery Policy outlines what you must do to comply with local laws and accreditation requirements.

All those working for or on behalf of PCI are required to sign our Code of Ethics and Anti-Bribery Policy upon joining the Company or before commencing work on our behalf. It is the responsibility of each PCI employee or person acting on PCI’s behalf to understand and apply the PCI Code of Ethics and Anti-Bribery Policy in their own job role, their part of the business and location.

Failure to comply with the PCI Code of Ethics and Anti-Bribery Policy may expose PCI, its employees, customers or others to serious harm and may also damage the business and reputation we have all worked hard to earn.

PCI is committed to maintaining a culture where issues of integrity and professional ethics can be raised and discussed openly


Equal Opportunity

We believe that all PCI employees should have equal opportunity of employment, fair reward and career advancement on the basis of ability, performance, necessary qualifications and conduct. We recognize and harness the value that individuals of different backgrounds and capabilities bring to our business. Our diverse workforce helps us to understand, communicate and trade with our vast client base through their understanding of local issues and cultures.
We act to apply all employment policies and practices, including recruitment, promotion, reward, working conditions and performance management, in a way that is informed, fair and objective.

Human Rights

PCI is committed to respecting all Country Law and respected law where PCI operated such us: non-discrimination; forced labor; child labor; freedom of association and collective bargaining; harassment; working hours; benefits and wages; leave; and employee contracts and letters.

Health & Safety

PCI considers the health, safety and welfare of its employees, clients and third parties connected with its business to be of paramount importance. We aim to provide a safe and healthy working environment and ensure that our employees have the information and resources to perform their duties safely. We are committed to maintaining high standards and complying with relevant local legislation and guidelines in any area in which we operate.

Bullying, Harassment, Discrimination and Misconduct (Zero Tolerance)

PCI requires its employees to respect everyone they work with and does not tolerate abuse, bullying or harassment in any form. Inappropriate sexual advances and unwelcome physical contact is wholly unacceptable. Discrimination based on gender, age, ethnicity, religion, nationality, disability, sexual orientation, social origins and associations, political affiliations and union membership, will not be tolerated by PCI. Recruitment, promotion and employment-related decisions will be based on performance and merit as well as other job-related factors.
If you are found to have abused, bullied, harassed or discriminated against a fellow employee you will be liable to disciplinary action, including dismissal. Any employee engaging in work related criminal activity will be dismissed and may be reported to the appropriate authorities. Any cost of defense will be borne by the employee.
PCI does not tolerate working under the influence of alcohol or illegal drugs while at work. Use of alcohol or drugs or being in any way intoxicated whilst in the workplace could lead to health and safety risks, as well as affect your ability to perform your job. Employees found to be intoxicated or using alcohol or drugs whilst working will face disciplinary action, including dismissal.

Our Commitment To Integrity

Our responsibility is to conduct all business according to the highest professional and ethical standards and practices. PCI’s work shall be carried out in an independent and impartial manner, using appropriate methods and procedures and in accordance with local and international laws.
PCI does not tolerate corruption and bribery. It is important that PCI’s employees, contractors, agents, joint venture partners and distributors as well as those third parties conducting business with PCI, fully understand PCI’s zero tolerance of corruption.
PCI’s Anti-Bribery Guidance, including gifts and hospitality policy.


PCI expects all its employees, sub-contractors, agents and intermediaries to carry out any work for and on behalf of PCI in accordance with and respecting all countries’ laws and internal PCI Policies. Criminal violations committed in the course of undertaking PCI business is unacceptable and will result in the termination of the employees’ employment or sub-contractors, agents or intermediaries’ contracts with PCI. Criminal violations committed by employees outside of their employment will be taken very seriously by PCI and may lead to consequences such as disciplinary sanctions and even dismissal in serious circumstances.

PCI prides itself on the integrity and high quality of its services and all employees must carry out their work to those standards. Customers value our integrity and expect us to remain impartial. Data, test results and other material facts shall be reported by PCI in good faith, will not be improperly changed and shall correctly present the actual findings, professional opinions or results obtained. The falsifying or manipulation of evaluations, testing processes, quality assurance surveys and reports, will not be tolerated and will lead to disciplinary action including dismissal.

PCI also expects all employees and sub-contractors, agents and intermediaries to be properly qualified to carry out their work for the Company. Falsification or misrepresentation of qualifications by employees will result in disciplinary action, including dismissal; sub-contractors, agents and intermediaries may have their contracts with PCI terminated.

Bribery and Corruption

PCI does not tolerate or engage in bribery or corruption in any form.
Bribery is the offering, giving, receiving or requesting of any item(s) of value to another person, directly or indirectly, to induce that person to act improperly or to reward them for improper performance. Improper performance is performance that breaches expectations of good faith, impartiality or obligations of trust.
In a business context, a bribe can be an inducement or reward offered, promised, given or received to obtain or retain a business advantage. It applies to both private corruption (i.e. bribery of persons working in other commercial organization) and public corruption (i.e. bribery of domestic or foreign government officials).
Please be aware that government officials in some countries could include employees of some companies if those entities are owned or partially owned by a Government. They can also include doctors and other medical professionals in many countries. Particular care must be taken when dealing with government officials and their family and close associates, and you should ensure that your conduct does not amount to, or is perceived to amount to, a bribe.
A bribe also includes ‘facilitation’ or ‘grease’ payments which are payments to expedite or secure performance of a routine governmental action. Alternatively, think of it as paying a public official extra for simply doing their job. Such payments are not acceptable and are illegal in many countries. The only exception to this rule is if your health, safety, or life is in imminent danger. In such an emergency, you must comply with PCI’s Code of Ethic and Anti-Bribery policy and try to speak to either your manager to get approval before making the payment. If you cannot, because of the immediate pressure you are under, then you must immediately report the payment to your manager as soon as you are in a position to do so.
These rules do not just apply to PCI employees, but also to contractors, agents or anyone else acting on behalf of PCI. They must not offer, make or receive any bribes during the course of doing business in order to gain a business advantage or favorable treatment.
Using third parties to indirectly pay bribes would also be unlawful and lead to liability for you and PCI.
If you are involved in bribery or corruption in any form you will be subject to disciplinary action and dismissal, and you could well face legal and criminal proceedings and even imprisonment. Please note that your actions may also result in both civil and criminal liability for PCI.

Gifts and Hospitality

Anything of value such as gifts, hospitality, loans, fees and charitable or political donations, can amount to a bribe. This can include paying school fees, travel and accommodation expenses and providing credit to third parties to win or retain business.
Gifts and hospitality should never be used to induce or influence improper behavior. Particular caution should be taken when dealing with government officials. It is PCI’s policy that no offer of gifts and/or hospitality should be made to a government official or their partner, family or close associates without the express approval of PCI’s Management.
To ensure that the offer or receipt of gifts, hospitality or expenses does not:

  1. Influence, or be perceived to influence, a contractual or material transaction or
  2. serve, or be perceived to serve, as an inducement to act in breach of duty, the following policy applies:

Gifts hospitality and expenses shall be:

  • Made for the right reason and without obligation: the gift or entertainment should be given clearly as an act of appreciation or genuine business intent, and the gift, entertainment or expense does not place the recipient under any obligation
  • Without expectations: expectations are not created in the giver or an associate of the giver or have a higher importance attached to it by the giver than the recipient would place on such a transaction
  • Made openly: if made secretly then the purpose will be suspect
  • In accordance with stakeholder perception: the transaction would not be viewed unfavorably by key stakeholders if it were made known to them
  • Reported: Any extraordinary gift or expense shall be recorded and reported to the management
  • Of reasonable value: the size of the gift is small or the value of the entertainment accords with general business practice
  • Legal: it conforms to the laws of the country where it is made and with all other applicable laws.
    Conflicts of interest could occur if an employee of a customer or public body involved in the transaction has an association with the recipient organisation and his/her judgment regarding the award of contracts, or review of tenders, could be perceived as being affected by the contribution or sponsorship. Similarly, employees or business partners of PCI may have links with the recipient organisations which could result in a conflict of interest.

Our Relationship With Customers And Partners

Working with our Customers

We are committed to supporting the needs of our customers and helping to add value to their business. At all times we ensure that we work together in a fair and honest manner and in a way that upholds PCI’s commitment to good ethics.
We avoid dealing with customers which we know to be involved in bribery and conduct due diligence when evaluating major prospective customers. The appropriateness and extent of due diligence shall be determined by risk analysis, in accordance with PCI’s due diligence policy when dealing with intermediaries (as contained in PCI’s Anti-Bribery Policy). Where possible, our agreements with customers allow us to terminate the agreement should it create a breach of our Code of Ethics.

Partners, Contractors, Agents, Intermediaries and Suppliers

We reinforce our Code of Ethics and Anti-Bribery Policy with our partners who include contractors, sub-contractors, correspondents, agents, intermediaries and suppliers. All our business partners have been communicated in regards to our Code of Ethics and Anti-Bribery Policy. Our contractual terms allow us to terminate our relationships with those partners who breach our Code of Ethics and Anti Bribery Policy.

Our Obligation To Protect Our Assets, Confidential Information, Shareholders And Reputation

Protecting our Assets and Resources

We recognize the value of the ideas, services, business processes and strategies that PCI generates. These help to differentiate us in the marketplace. Therefore, we strive to protect our own intellectual property and respect the intellectual property of others.

Employees must not disclose, copy, or use PCI’s intellectual property except for its intended purpose, and must apply the same degree of care when being exposed to our customers’ intellectual property.

Employees must use and protect Company assets and resources under their control and may not use these for personal benefit or to perform work for an external party.

PCI respects third party intellectual property. Using unlicensed software, using, or reproducing copyrighted materials without authorization or knowingly breaching a valid patent is prohibited. It could lead to civil proceedings being brought against PCI. If you infringe third party intellectual property rights you could face disciplinary action, including dismissal.


Our employees are required to maintain the confidentiality of PCI and customer information and the personal data of colleagues.
Sensitive and confidential information includes, but is not limited to, information that is not publicly available, is used, controlled, or owned by PCI and concerns PCI’s technology, business, products, services and finances. Confidential information also includes, but is not limited to, information that is not publicly available about PCI’s staff, customers, suppliers, distributors, agents, joint venture partners and shareholders.

PCI complies with data protection and privacy laws in Indonesia.

The disclosure of PCI’s confidential information, except for its intended purpose, could damage the Company’s reputation and affect its share price and thus cause harm to our shareholders.
Employees remain bound by these confidentiality obligations after leaving PCI’s employment. We seek to protect the confidentiality of Company, employee, and customer information.

Public and External Communications

Employees are not permitted to speak on behalf of PCI or disclose any information regarding PCI to the media, financial community, or public on behalf of the Company without specific authority to do so. Our employees are required not to disclose or discuss any sensitive or confidential information relating to PCI’s financial performance or business outside of work.
Personal opinions, with regard to religion and politics, or objectionable content, cannot be expressed in any manner where it could appear to be attributable to PCI. We have clear guidelines for employees on the use of social media and external forums and the possible disciplinary consequences.

Already Certified but not Maintain Your Qualification?

JOIN OUR CPD* Programs
*Continuous Professional Development